A Carpet Installer Sent Us a Panicked Call on a Saturday Night. Here's How We Got a Castle Rock Family's Pet Stains Out Before Their Move.
Late Saturday night, we got a call that started with "I know it's short notice." A carpet installer we've worked with before was out at a Castle Rock home installing new carpet elsewhere in the house, saw the state of the existing carpet in another room, and told the homeowner to call us. The family was moving out the next day, Sunday, and needed the pet stains gone before the movers and the new owners walked through.
The Problem
This wasn't one or two spots. The home had a real spread of pet staining across the carpet, the kind of accumulation that happens over years with a family pet, not something anyone had been actively hiding or ignoring. With a moving truck already scheduled for Sunday morning, there was no room for a multi-day process or a "let's schedule you in for next week" answer. The stains needed to be gone, fully, in about 12 hours.
Why We Used the Fast Dry Method Here
Normally, a job with this much staining is a hot water extraction call, deep sub-surface extraction is what fully clears out heavy, long-term pet contamination. But the Sunday deadline changed the math. Hot water extraction's 4-6 hour dry time would have left the carpet still damp when the movers showed up. We used the Colorado Choice Fast Dry Method instead, paired with our full pet enzyme treatment, so the carpet was dry within 2 to 4 hours instead of most of a day. That gave the family a clean, walkable house well before their moving truck arrived.
The Process
UV inspection to map every stain, including ones that weren't visible to the eye, across all 4 rooms and the stairs
Enzyme pre-treatment applied to every mapped spot to break down the uric acid at the source, not just mask the smell
Fast Dry Method extraction across 4 rooms and 29 stairs, chosen specifically for the fast turnaround the moving timeline required
Final walkthrough with the homeowner before we left, confirming every stain was fully addressed
| Method | Dry Time for This Job |
|---|---|
| Hot Water Extraction (not used, would have been) | ~5 hours |
| Fast Dry Method (actual) | ~3 hours |
The Result
Every pet stain came up. The family had before-and-after photos taken during the job, and the after shots show carpet that looks nothing like what we walked into Saturday night. The house was ready for its new owners, and the referral relationship with the carpet installer who sent them our way is exactly the kind of local partnership that makes same-day jobs like this possible in the first place.
What It Cost
This job, 4 rooms, 29 stairs, and full pet treatment, came to $329, reflecting the value of a full enzyme treatment and Fast Dry Method extraction across a large job area on a same-day emergency timeline. We quoted this price on the phone Saturday night before we ever stepped in the door, no surprises when we arrived.
FAQ
Can you really get heavy pet staining out in one visit before a move?
In this case, yes, using the Fast Dry Method with enzyme pre-treatment across 4 rooms and 29 stairs, completed and dry within a few hours. Severity varies job to job, but same-day, moving-deadline jobs like this are exactly the kind of call we prioritize.
Why not just use hot water extraction for a job with this much staining?
Hot water extraction is still our first choice for heavy, long-term pet contamination because it reaches the sub-surface most thoroughly. But it also takes 4-6 hours to dry. When the deadline is a moving truck the next morning, the Fast Dry Method's 2-4 hour dry time is what actually makes same-day possible without leaving anyone with a still-damp carpet.
Do you work with carpet installers or realtors on referrals like this?
Yes. This job came directly from a carpet installer who saw the need on-site and made the call for the homeowner. We regularly get referrals from installers, realtors, and property managers who run into exactly this kind of time-sensitive situation.
How We Know Castle Rock
Castle Rock is our home base, we've worked this city for 23+ years, and jobs like this one, a late Saturday night call with a Sunday deadline, are part of why we keep both hot water extraction and the Fast Dry Method in regular rotation here. Knowing when to use which method, and being able to mobilize on short notice, comes from two decades of exactly these kinds of calls. For the general safety picture behind our pet treatment process, see our pet and kid safe carpet cleaning guide. If you need service on the same tight timeline, our same-day page has more detail.
